- Information We Collect
We may collect the following information:
- Personal identification information (Name, email address, phone number, etc.)
- Financial information relevant to your mortgage application
- Electronic data (IP address, browser type, etc.)
- Use of Text Messages (SMS)
- 3.1 Consent for Text Messages: Before sending any text messages, especially for marketing or promotional purposes, we obtain express consent from our clients. This consent can be given in writing, orally, or through any action that signifies agreement (e.g., ticking a checkbox).
- 3.2 Opting Out: Every promotional or marketing text message sent will include a clear and easy way to opt-out of future messages. If you choose to opt-out, we will cease sending such messages immediately.
- 3.3 Purpose of Text Messages: We may use text messages to communicate important information related to your mortgage application, send reminders, or provide updates on our services.
- 3.4 Data Security in Text Messages: We ensure that personal and financial information is never disclosed in text messages. All messages are sent in compliance with Canadian A2P Messaging Best Practices.
- How We Use Your Information
Your information may be used for the following purposes:
- To process and evaluate your mortgage application.
- To communicate with you regarding your application or other relevant services.
- To improve our services and website experience.
- To comply with legal and regulatory requirements.
In line with Canada’s Anti-Spam Legislation and applicable privacy laws, all our communications and data collection methods are consent-based. We ensure:
- Express consent is obtained before sending electronic messages.
- Clear opt-out mechanisms are in place for users who no longer wish to receive communications.
- Data Security
We implement robust security measures to ensure your personal data is safe from unauthorized access, alteration, or disclosure.
- Third-party Services
We may collaborate with third-party service providers for specific services. However, we ensure that these parties maintain confidentiality and adhere to our privacy standards.
- Changes to This Policy
- Contact Us